Shipping policy
Shipping Policy
UNITED STATES
All orders are processed and shipped from our Connecticut, USA distribution facility within 3 business days. Once shipped, domestic orders may take up to 7 business days to arrive, dependent upon location and shipping method. Military addresses can take up to 10 business days. Tracking notification emails are sent as soon as the order is processed, not shipped. Please allow up to 48 hours for tracking system to update. Alaska and Hawaii may take a bit longer. Be aware, ship time does not include order processing time.
INTERNATIONAL
We partner with FedEx Economy shipping (Estimated 5–7 days) for our international customers. Ship costs can be found at checkout.
Depending on the weight and dimensions of your order, ship costs vary.
International destined orders are subject to duties, taxes, tariffs, and other fees per the destination country’s laws and regulations.
KHUSH CANDLE CO.® is not responsible for these charges, nor do we reimburse any charges. KHUSH CANDLE CO.® is also not responsible for packages that are refused due to high duties and taxes, packages that cannot clear customs due to country restrictions, or any other package delays.
If you decide to refuse your package or not pay the duties, it will be sent back to us. If you choose not to pay duties on import and return the package, we may refund the order less any shipping paid. The cost of shipping is paid directly to the shipping provider and therefore is not refundable.
RECEIPTS
KHUSH CANDLE CO.® LLC. will appear on your payment receipt. Our shipping partners are FedEx, USPS, FedEx Ground (estimated 5–7 business days) or UPS for our domestic USA customers.
P.O. BOXES
We do not ship to P.O. Box addresses. Any order with a P.O. Box will be cancelled without warning. Please consider an alternate shipping destination when checking out.
EXPEDITED SHIPPING
If you need your shipment expedited, we will do our best to facilitate your needs. Extreme cold weather may delay your shipment as beeswax can be very fragile in the cold. We always contact our customers if any delay is anticipated.
Let customers speak for us
from 14 reviewsThis was an amazing product. will buy again....
From the packaging to the candle glass, this is a luxurious piece. A perfect gift for a special someone.
“I’m obsessed with how soothing these candles are! The fragrance isn’t artificial at all — it’s soft, relaxing, and perfect for unwinding after work. The jar design also looks beautiful on my bedside table. Highly recommend for anyone who loves cozy vibes.”
When I first laid eyes on Khushi’s candles, I was struck by their grandeur. The class. The finesse. The meticulous attention to detail. These are not mere candles-they are characters. They speak to you. They listen. You feel their presence, their warmth. They don’t just illuminate a room; they inhabit it. They become part of your household, your family. Lighting them is a ritual I cherish after a long day at work. They bring peace-a subtle quietness that calms my mind. And of course, the candles say a lot about the candlemaker herself-someone who pours her heart into every creation. Quietly. Diligently. Laboriously. Perfectly. One candle at a time.
I have one of the cloche candles and one of the melting ones. Both occupy a special place in our home-and in our hearts. Thank you Khush Candle Co. for lighting up our lives.
I’m obsessed with this wax-melt style. The scent spreads gently but effectively — my whole room smells so good in just a short time. Great if you prefer melt-style fragrance over an open flame.
Classic and calming. The steady flame and soft scent make it perfect for relaxing evenings or cozy nights in. It feels warm, homey, and very comforting.
Sleek, stylish, and gives a soft, charming glow. The scent is gentle — perfect for dinner nights or quiet evenings. It adds a cozy, intimate vibe and feels elegant and simple.
Such a nice alternative to burning candles. The diffuser fragrance is subtle but constant, creating a peaceful ambiance all day long. Great for when you want consistent scent without lighting anything.
Love how subtle yet noticeable the fragrance is — clean and relaxing. The matte jar is beautiful on my shelf even unlit. It gives my room a calm, peaceful feel every time I light it.
Small but powerful! This one is ideal for apartments or small spaces. It gives off a gentle, lovely scent that lingers. I love how chic and minimalist the design is too.
The scent is fresh and welcoming — perfect for everyday use. The vessel itself is elegant, and the candle adds a nice cozy atmosphere without overpowering the space. Great balance of style and fragrance.
This candle is a total show-stopper. The vessel feels like art — elegant and timeless. The scent fills my living room softly but completely, with a cozy, luxurious vibe. I always get compliments when I have it lit.
La Ali Collection candle smells absolutely amazing! The scent fills the room without being overpowering, and it lasts such a long time. Beautiful product.. I’m obsessed!
Have a question or something to share?
To send any picture please use the email below.
- kccustomers@khushcandle.com
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Connecticut, United States
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